Digital worker
Ops Copilot
Keeps work moving across tools and owners — so stalls surface before they become problems.
The problem
Work stalls silently. Accountability disappears across tools.
In small teams, operational coordination lives in people's heads. A ticket sits unassigned in Linear. A Slack message gets a thumbs-up but no action. A client deliverable has an owner on paper but nobody chasing it.
The problem compounds with every tool you add. Work gets scattered across project management, email, and chat — and nobody has a clean view of what is actually moving. Blockers surface at the weekly stand-up, three days after they could have been fixed.
An ops copilot monitors the work, not the people. It surfaces stalls, clarifies ownership, and escalates exceptions — leaving your team free to do the work rather than coordinate it.
How it works
Step by step — nothing hidden
Each step is explicit and bounded. You can intervene at any point, inspect what the agent used to make its decision, and expand autonomy only where evidence supports it.
Step 1: Monitor connected work items. Polls tickets, tasks, and threads across your project tools on a defined schedule. Builds a real-time picture of what is moving and what is not.
01 — Monitor connected work items
Polls tickets, tasks, and threads across your project tools on a defined schedule. Builds a real-time picture of what is moving and what is not.
Integrations
Connects to tools you already use
No rip-and-replace. The agent works with your existing stack using explicit, revocable permissions — not broad API keys.
Project management
Linear, Jira, Asana, Notion, Monday.com
Communication
Slack, Microsoft Teams
Email
Gmail, Outlook / Microsoft 365
Document & knowledge
Google Drive, Confluence, Notion
Time tracking (optional)
Harvest, Toggl (for SLA-aware escalation)
What you control
Autonomy with accountability — by design
Every agent is built around your policies, not the other way around. These are the controls your team owns from day one.
You define the thresholds
Stall detection is based on inactivity windows you set per project type or priority tier — not a one-size-fits-all timer. A critical delivery has a different threshold than a backlog ticket.
Nudges are reviewed before send
Until you are confident in the agent's judgement, all outbound nudges queue for manager review. The agent prepares; the human decides. Escalation paths are named, not generic.
Scoped to approved projects only
The agent operates only on the projects and channels you explicitly grant. It does not have broad access to your entire tool stack — least privilege applies from day one.
Outcomes
What changes when this is live
Stall detection
Blockers surface in hours rather than appearing at a weekly stand-up.
Ownership clarity
Every active item has a named owner and a logged last-action — visible without a meeting.
Manager overhead
Fewer status-check interruptions as the agent handles routine coordination.
Audit trail
A structured log of what moved, when, who acted, and what was escalated — useful for client billing and retrospectives.